Privacy Policy

At Balaji Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

• Personal Information: Name, billing address, delivery address, email address, and phone number.
• Order Details: Products purchased, quantity (retail or wholesale), and order history.
• Device & Usage Data: IP address, browser type, and how you interact with our website to help us improve your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including coordinating delivery within your selected slots (Slot A or Slot B).
• To communicate with you regarding your order status, payment, or delivery updates.
• To provide customer support and handle any returns or refunds.
• To improve our website functionality, wholesale/retail switching, and overall user experience.

3. Sharing Your Information

• We do not sell, trade, or rent your personal information to third parties.
• We may share your information with trusted third-party service providers (such as payment gateways and delivery partners) solely for the purpose of fulfilling your order.
• We may also disclose your information if required by law or to protect our rights and the safety of our customers.

4. Data Security

We implement strict security measures to protect your personal information. Our website uses secure encryption (SSL) to ensure that your data and payment details are safely transmitted. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and keep track of your preferences (such as your Retail/Wholesale mode selection). You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information stored with us. To exercise these rights, please contact us using the details provided below.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us at: