Terms of Service

Welcome to Balaji Traders. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
• You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our Service.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

• Retail & Wholesale Pricing: We offer both retail and wholesale (B2B) pricing. Wholesale prices are only applicable when the minimum quantity threshold for a specific product is met.
• Prices for our products are subject to change without notice.
• We have made every effort to display as accurately as possible the colors and images of our products. However, actual product packaging and colors may vary slightly.

3. Orders & Minimum Order Value

• The minimum order value for delivery is Rs. 200/-. Orders below this amount will not be processed for delivery.
• We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

4. Delivery & Timings

We strive to deliver your daily essentials fresh and on time. You can choose from the following delivery slots:

• Slot A: 09:00 AM – 11:00 AM
• Slot B: 04:00 PM – 09:00 PM
• Delivery times are estimates. While we try our best to adhere to the chosen slots, unforeseen circumstances (e.g., weather, traffic) may cause slight delays.

5. Accuracy of Billing and Account Information

• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
• We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or phone number provided at the time the order was made.

6. Returns & Refunds

• Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, please contact our support team immediately so we can evaluate the issue and make it right.
• Specific return policies apply depending on the nature of the product (e.g., perishables vs. non-perishables).

7. Changes to Terms of Service

• You can review the most current version of the Terms of Service at any time on this page.
• We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

8. Contact Information

Questions about the Terms of Service should be sent to us at: